FAQs

What are your payment options?

  • Bank Deposit / Online Transfer via our BPI account
  • PayPal
  • Credit Card (to do this, checkout as a PayPal guest)

All payment options will be available once you checkout with your order.

When do you ship?

All shipments for By The Form are during Wednesdays and Saturdays from small to big items. Cut off of orders for Wednesday and Saturday will be at 12pm. This means that all orders made on Saturday(12pm onwards)-Tuesday will be shipped on a Wednesday while all orders made on Wednesday(12pm onwards)-Friday will be shipped on a Saturday. Thank you! 

How much do you charge for delivery free? 

We will charge your order per each category after your order has been confirmed.

  • Same Day Delivery (Every Wednesday and Saturday -- used for most of Metro Manila orders) - Grab/HappyMove/Transportify rates which we will be informed by us upon the scheduled delivery day.
  • Designated Courier Delivery (Dispatched every Wednesday and Saturday Usually -- used for Provincial orders) - Weight basis, rates will be sent once your is confirmed and fully paid.

    Shipping rate choices will be sent once the total weight of the products in your cart has been finalized and discussed.

    How long will it take for the products to arrive?

    Same Day Delivery (Every Wednesday and Saturday -- usually between 3-5pm your orders will be arriving to you already. We will advice if it will arrive later than 5pm due to traffic or unforeseen circumstances that happened with the booking or rider)

    Courier Delivery (Dispatched every Wednesday and Saturday) - For Metro Manila it will take 3-4 business days including the processing while for provincial areas will take 4-5 days. For same day delivery, we will book your order through Grab/HappyMove/Transportify depending on the size of your item/s.

    Do you ship nationwide?

    Yes, we do! Currently, we are using our partner couriers to be able to ship from small to big items nationwide. Freight fee is upon discussion after your order has been placed on our webstore. 

    Need more help?

    Kindly contact us at the ff. IG: @bytheform E: hello@bytheform.ph